1.Question: Is English supported in app?

Answer: Yes, you can adjust the phone system language as you want, and then reopen the app to display the language you want.

2.Question: How to link to the network?

Answer: Please shut down your 5G data network and connect with 2.4 GHz WiFi. Our product can only connect with 2.4 GHz WiFi.

3.Question: What can I do if The app does not send me the six digit code ?

Answer: If you cannot receive the verification code, you can contact the following email ipstube.com.

Or you can check for updates again and switch to version 1.09 here. You can set it up through the experience mode without logging in.

4.Question: What we can do if the light No screen displayed after power on or black screen?

Answer: If the power is turned on and the display is not displayed, it may be due to the product's slow response. You can plug the Type-c interface of the linked product back in and restore it to normal.

5.Question: How to do if the weather and time no shown?

Answer: a.Set the location of the weather first;

               b.Synchronize weather time;

Glow tube detailed function operation video website：

1、https://youtube.com/shorts/TUDHrzlO4Wc?feature=share
2、https://youtube.com/shorts/D4QTQf499bE?feature=share

3、https://www.youtube.com/shorts/2oVcxGgwcJs

4、https://www.youtube.com/shorts/HhPDx3YJUuc